Store Policy

Orders are processed within 8-10 business days. You will receive a shipping confirmation once your order is dispatched.

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We offer shipping within 2-3 business days after fulfillment. Delivery timelines may vary based on your location.

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Customers are responsible for return courier fees. Once we receive the returned item, a refund decision will be made within 2-3 business days. Refunds will be issued for unused, undamaged items in their original condition.

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Custom products are final sale and cannot be returned or exchanged.

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If your order arrives damaged, please contact us within 48 hours with photos for review.

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For questions or concerns, email us at info@honeyandco.co.za. We’re here to help and ensure you have the best experience with Honey & Co.!